Online casinos are fun to play at and of course it is also big business too. Unfortunately online casinos are not all fully regulated yet and despite seeing the industry get cleaned up a bit better, players don't have too many ways of getting any complaint addressed. That is if you have a problem with an online casino, what are you left to do?
You can contact their gaming license provider but do you think they will take the time to listen to your casino complaint? The answer is probably not, rather they will ignore your email and just prefer you go away. A few ways to get them to listen is to go to the media, but who is going to publish your story. At least in the internet age, if a casino has something negative published against them, that leaves them with very little they can do to erase it and rather, they have to address the problem. The same can be said for most businesses today, if you get a bad product or poor service, you can go on twitter or facebook or create a blog and complain, this complaint is something that most good companies will pay attention to and try to address. Now what can you do if a casino is not treating you fair? One place that can help you is the casino complaints section from thepogg.com website. You can view all of their complaints or file a complaint in this page:
At least with this service provider thepogg website some of the casinos listen where the players previously were getting the runaround by the casino and basically hoping they would just go away.
There are a few other services that offer support for players when things go bad with an online casino. Askgamblers and Gambling Grumbles are 2 sites that offer similar services but overall you just need 1 place to go.
ThePogg.com also features player promotions, bonuses, a casino forum and game testing. For their casino complaints you can see which casinos have complaints filed against them and you can even follow the updates of what is happening with the complaint.
Being an online casino player it is important to protect yourself.